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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Royal

April 12, 2024

5  out of  5 rating by Royal
"They were great and took care of everything quickly and professionally. Thank you."
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donna rifenburgh

March 29, 2024

5  out of  5 rating by donna rifenburgh
"Everything was great! Safe life was very professional. Never have a problem getting my claim."
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Debby Villers

March 16, 2024

5  out of  5 rating by Debby Villers
"Debbie and David were A+ agents for handling my insurance needs. So very courteous and efficient. We are so pleased and satisfied with our new homeowners policy and will quickly return for our car policy. - Carlton"
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juanita holtz

February 23, 2024

5  out of  5 rating by juanita holtz
"Thanks, so much for the personal attention I received from your State Farm office. I was very impressed with Jessica. She was very professional, knowledgeable and great to work with. (great help) I am sure she is an asset to your office. Everything went well."
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Drewbenson1983

February 22, 2024

5  out of  5 rating by Drewbenson1983
"Excellent rates and professional assistance. State Farm is the best insurance company!"
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Jordan Brown

February 15, 2024

5  out of  5 rating by Jordan Brown
"Debra Valdez was incredibly kind, helpful, and efficient when I switched over to State Farm for both my auto and home insurance. She made the transition smooth, and I'm saving a ton of money each year now thanks to switching!!"
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Douglas Schlagel

January 19, 2024

5  out of  5 rating by Douglas Schlagel
"Prompt, friendly, professional service."
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Abilene Disc Dye Guy

December 20, 2023

5  out of  5 rating by Abilene Disc Dye Guy
"David has been mine and my parents agent for many years. Great agent and awesome staff."
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Kimberley Hanna

June 13, 2023

5  out of  5 rating by Kimberley Hanna
"I have been with State Farm, and more specifically, David Ballard for over 25 years. I have moved all over the state. I have had several cars, owned a house, rented apartments, and rented houses. David Ballard's office has taken care of me and my family through it all. The attention to detail is above the standard I can assure you. Give them a call if you need a quality personal experience. Ask for Jessica, because she is the best!"
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Paris Rock

June 9, 2023

5  out of  5 rating by Paris Rock
"David and Jessica were so great in explaining everything to us!"
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Joan Spaunhorst

May 19, 2023

5  out of  5 rating by Joan Spaunhorst
"Debbie a super woman"
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Dennis Taylor

March 9, 2023

5  out of  5 rating by Dennis Taylor
"David has been our agent for 30+ years, the best in the business."
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Kerris Flowers

March 7, 2023

5  out of  5 rating by Kerris Flowers
"I have had nothing but great experiences with the staff at David Ballard’s office. Jessica is amazing. She is attentive and extremely helpful with claims, rental cars and other insurance needs. I recommend them to all of my friends and family."
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Cesar Martinez

March 2, 2023

5  out of  5 rating by Cesar Martinez
"Awesome service!!! Mayra was very helpful and knowledgeable. I would strongly recommend this office."
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Deanna M

February 25, 2023

5  out of  5 rating by Deanna M
"I’ve been with this company for over a year. They’ve always been very nice and helping when we’ve had issues and are always very kind. I’m so glad I switched. I’m never going back. Definitely going to be a customer for life and recommend to friends."
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Tony Levoice

February 15, 2023

5  out of  5 rating by Tony Levoice
"My mom and myself have been with David Ballard for many years and love them. Deborah and Jessica are always so sweet and kind and have gone above and beyond when I had my car accident. They alleviated so much anxiety for me."
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Brice West

February 9, 2023

5  out of  5 rating by Brice West
"This is a top notch insurance office. We have used David Ballard for over 15 years now, and have never received anything but first class service. David is very friendly and professional. Debbie is a pleasure to work with also, and she is always available when we need her. Would not go anywhere else!"
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Lynn Robinson

January 25, 2023

5  out of  5 rating by Lynn Robinson
"Our family has always used State Farm. David Ballard and Debbie helped out tremendously during a house fire anytime we needed it and Debbie is always helpful with our car and house insurance questions. I appreciate this office a lot. I highly recommend them."
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Benjamin Wayumba

December 9, 2022

4  out of  5 rating by Benjamin Wayumba
"A very nice office. Jessica has been good to us, taking care of all our Auto and home insurance for over a year now. The response is always timely and all billings well explained. Best experience with David Ballard's team."
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Bill Patrick

November 9, 2022

5  out of  5 rating by Bill Patrick
"Just want to say thanks for all your help with my insurance claim after David call them everything when everything went so smooth can not thank David Ballard enough"
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Jenni Jamison

November 9, 2022

5  out of  5 rating by Jenni Jamison
"Everyone was great to work with, especially Jessica. She stayed in touch along the way and helped with everything I needed!"
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Don Strydom

October 26, 2022

5  out of  5 rating by Don Strydom
"Hi Everyone... Listen, this team at David Ballard State Farm Insurance are just the BEST. I wouldn't do business with any other insurance company. When you need them... they are there.. always and every time. Debbie is the best Manager EVER!!!! Thank you David and Debbie... If you looking for hastle free insurance, go see them. I have my house, all my cars, life insurance and they are just EXTREMELY professional and efficient. I HIGHLY RECOMMEND THEM..... Take your business there now...... You will not be sorry. TRUST ME... Thanks"
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Joe Zaragoza

September 27, 2022

5  out of  5 rating by Joe Zaragoza
"Have been with David Ballard(State Farm) for a over 30 yrs. I even moved down South,and kept them. They treat you like family. I always speak to Debbie A., she is always very nice and knowledgeable about our insurance needs. I would highly recommend them and have been very happy with them."
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Joel Felsecker

September 20, 2022

5  out of  5 rating by Joel Felsecker
"After having my car for about 6 months I hit a piece of sheet metal that fell off a truck. David and his team worked quick to get my car repaired and back to it's original condition. They were with me every step of the way. Even making sure I had a vehicle to drive while mine was being repaired. I have been with them for about 17 years but this was the first time I had to use my insurance. I'm glad I made the right choice."
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Tammye Smith

November 13, 2021

5  out of  5 rating by Tammye Smith
"David Ballard and his Team go above and beyond with every single phone call. I’ve been a Customer for over 33 years. My Mother added me to her Auto Insurance when I was 16 and when I moved out, I kept my Insurance with David Ballard. After the purchase of my first home, I added a Home Owners Policy. Debbie has been taking care of every aspect of my Account the whole time and I appreciate her prompt answers to all of my questions."