State Farm® Insurance Agent David Ballard

"I recently needed assistance with a claim on my mom's house that was for sale. The deadline was approaching fast, and Jessica and the rest of the State Farm team went above and beyond to help me get the claim settled. They were especially kind and sensitive to the situation since it involved me acting on my mother's behalf as her power of attorney. I was very stressed until I talked to them and they took care of me and the situation. I would definitely recommend them for anyone's insurance needs, home or auto."

"Excellent customer service!"

"David Ballard and his entire office staff are extremely attentive with any and all issues. They are knowledgeable in their area of expertise and can answer any questions you may have. They follow up with you after having called them with any accident or just whenever you need their assistance. They have been my auto insurance agency since moving to Abilene almost 20 years ago and I have never had an issue with them! Definitely recommend David Ballard as your insurance agent!"

"I was so pleased with how fast that David Ballard’s State Farm Insurance Agents handled my claim. They got me in touch with a company to repair my car and then had a rental waiting on me when I took my car in. Thank you so very much!!!"

"Wow!! David Ballard’s agency is awesome. Jessica had tremendous knowledge of my policy, with timely answers to my questions or concerns. At this agency customer service is alive and well!! Thank you Jessica for your professionalism and kindness through my unfortunate situation."

"Jessica was so much help getting my grandparents track into the shop. She was very professional and helpful the entire time. I walked into the office and she was very apologetic that it had taken so long to get things done. I just wonted to thank you again Jessica for all of your help."

"We have been insured by State Farm/David Ballard for many years and are very satisfied customers. We currently have an auto claim, with our car in the body shop & are driving a rental. From my very first phone call, Karen has handled our claim with courtesy, professionalism, and expediency in every way. She follows up and tracks progress, offers assistance and is absolutely on top of everything!"

"The folks at Davids office are AMAZING! They were so helpful when I needed to file a claim. They took care of all the details on the tow, rental, helping find repair shops, etc. David and Jessica followed up multiple times throughout the process. They helped make what could have been an exhausting experience easy. I highly recommend David and his team for any insurance need."

"I really appreciate how helpful and kind everyone is that I’ve worked with in this office."

"Everytime I call they are there to answer and help! Quick responses through emails, quick quotes. Debra helped make everything painless to get all our coverages. Thank you for taking care of us off and on all these years!"

"I’ve been with David Ballard & Debra Valdez, my acct rep., since I moved to abilene in 2012; and I have always had one-on-one, quick & the friendliest service every time. I would always recommend this office and “my people.” 🤗"

"I have to give 5 stars and 2 Thumps up to Jessica Hodges from David Ballard's office. My claim was slow moving, which has never been my experience with State Farm. Needless to say i was frustrated and called the office. My assigned Account Rep was not in, so I spoke with Jessica. This Rep reviewed notes on our account, made phone calls to the appropriate people and got my claim rolling, when i say rolling it was handled very quickly and professionally. I am a happy customer now. Thank you Jessica!! I hope I get to have your help if i should need it again!"

"We love our local State Farm office!! David and Debbie are always super helpful and respond quickly anytime we need anything. We have been customers for years and always will be because of the great customer service. It doesn’t matter if it’s a small detail or a big issue-they are always attentive and helpful!"

"It was great working with David and Team. Jessica, who was assigned to me as my primary contact, has been great to work with. She provided me with the best options to choose from, and put constant effort in making my insurance conversions from one cycle to another a breeze. Even while terminating the contract, she has been patient and significantly helpful in making it a smooth process!"

"They make it easy, give excellent advice, and State Farm is very competitive in the market."

"Jessica was exceptional at helping us get the coverage we needed."

"David Ballard, Debra and all State Farm employees are absolutely the best! Personal attention is their norm!"

"I just love Jessica with David Ballard‘s office. She has always been there to help when I need some assistance. She is amazing and gets it all done in a very timely manner couldn’t ask for a better agent."

"They were great and took care of everything quickly and professionally. Thank you."

"Everything was great! Safe life was very professional. Never have a problem getting my claim."

"Debbie and David were A+ agents for handling my insurance needs. So very courteous and efficient. We are so pleased and satisfied with our new homeowners policy and will quickly return for our car policy. - Carlton"

"Thanks, so much for the personal attention I received from your State Farm office. I was very impressed with Jessica. She was very professional, knowledgeable and great to work with. (great help) I am sure she is an asset to your office. Everything went well."

"Excellent rates and professional assistance. State Farm is the best insurance company!"

"Debra Valdez was incredibly kind, helpful, and efficient when I switched over to State Farm for both my auto and home insurance. She made the transition smooth, and I'm saving a ton of money each year now thanks to switching!!"

"Prompt, friendly, professional service."